Privacy Policy Statement
Your privacy is important to us. This policy explains how we process and protect your information in accordance with South African regulations and international standards.
What Personal Data We Collect
We collect only data that enables us to deliver and improve our services to you.
- We collect the information you submit in our contact or request forms, such as your name, email, and project details.
- Technical data, like your device type, browser, and IP address, are recorded for analytics and security.
- Website usage information is gathered through cookies and analytic tools for site performance and improvement.
- Communications with our team, including by email or phone, may be stored for quality and support purposes.
How We Use Your Data
Your data is used exclusively for service delivery, improvements, and communicating relevant updates.
- To provide, improve, and secure our SEO services and related offerings to you.
- To respond to client requests, questions, or project proposals promptly and efficiently.
- To analyze site performance and user engagement, allowing us to improve user experience.
- To meet regulatory obligations and maintain appropriate business records.
Our Legal Grounds
Data is processed in compliance with POPIA, the GDPR, and other South African laws.
We use your data based on legitimate business interests, your consent, contract requirements, or where required by law. We maintain accountability and allow clients to exercise control over their information at any time.
Data Sharing
We do not sell your personal data. Sharing is limited and always justified.
- Service partners or platforms only receive necessary data for essential tasks, always under strict confidentiality agreements and solely for business purposes.
- We may disclose data when required by South African law or a governmental body.
- Anonymous, aggregated usage statistics may be shared for analysis, never with identifiable personal details.
Data Security
We use industry-standard safeguards—technical, organizational, and physical—to prevent unauthorized access, disclosure, or modification of your personal data. Regular audits and staff training enhance our commitment to responsible handling of all information. Nevertheless, no method is fully secure, so please notify us immediately if you suspect any data breach.
Your Rights
You maintain control of your information and can exercise the following rights at any time.
- Request access to or correction of your personal information held by us.
- Withdraw your consent for specific processing activities, where consent is the basis.
- Request restriction or deletion of personal data unless required for contractual or legal reasons.
- Lodge a complaint with a regulator if you believe your rights are infringed.
Cookies & Similar Technologies
We use cookies to support website functionality, analytics, and user preferences. You may adjust your browser settings at any time, but some features may no longer work as intended.
Read Cookie Policy Read Cookie Policy
Contact Us
For any privacy questions or rights requests, please use the details below. We respond to all queries promptly and transparently.
Email Address: content@lorixaevida.sbs
Phone Number: +27(31)0280320
Office Address: 2 Ncondo Place, Umhlanga, Durban 4320 South Africa
Updates To This Policy
We may update this Privacy Policy at any time. Check this page for changes, which apply from the stated date below.
Last updated: March 16, 2026